Sunday, September 26, 2010

Cheapoair: Unauthorized Charge

Hello Dear readers!

I bought the flight ticket recently on Cheapoair and was very satisfied with price.
Yesterday I received e-mail about my flight from Cheapoair, checked the seats I requested and all seemed fine.
However, when I checked my credit card statement there it was $50 charge that I never authorized.  It stated COA AirlineTaxes&Fees. When I checked my email more carefully I saw that insurance was added to my ticket, which again, I never requested.
I immediately contacted Cheapoair Customer Service and representative immediately issued the refund stating the computer error.

Make sure to check your credit card statements at all times for unauthorized charges.

PS: I wonder why computer error did not work in my favor ?

Monday, June 28, 2010